Refund policy
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@jakesbreaks.co.uk. Please note that returns will need to be sent to the following address: [Jakes Breaks, 56 High Road, Beeston, Nottingham, NG9 2JP]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@jakesbreaks.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@jakesbreaks.co.uk.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@jakesbreaks.co.uk. Please note that returns will need to be sent to the following address: Jakes Breaks, 56 High Road, Beeston, Nottingham, NG9 2JP
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@jakesbreaks.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Preorder Policy
All preorder sales are final. No cancellations, refunds, or order changes are allowed once a preorder is placed. Release dates are estimates provided by the manufacturer and may change; delays do not qualify for refunds. Payment is taken at checkout to secure your preorder.
Preorder Policy Overview
Preorders are advance purchases made to reserve upcoming products before their official release date. By placing a preorder on our website, you acknowledge and agree to the terms outlined below.
All Preorders Are Final — No Cancellations or Refunds
All preorder sales are final. Once a preorder is placed, no cancellations, refunds, exchanges, or modifications will be accepted for any reason, including but not limited to:
Changes in market value
Delays from the manufacturer or distributor
Personal preference changes
Pricing adjustments before or after release
This policy is in place to ensure accurate order planning, allocation management, and inventory fulfillment.
Release Dates and Delays
Please note that release dates are provided by the manufacturer and are subject to change. Delays are outside of our control and do not qualify an order for cancellation or refund.
In the event of a release date change, your preorder will remain active and will be fulfilled as soon as product becomes available.
Product Allocation & Fulfillment
All preorders are subject to manufacturer and distributor allocation. If we receive less product than expected, fulfillment will occur in the order preorders were received.
In the rare event that we are unable to fulfill your preorder due to allocation cuts or supply issues, we will issue a full refund for the unfulfilled portion only.
Payment & Charges
Payment is collected at the time the preorder is placed. By completing checkout, you authorize immediate payment to secure your preorder.
Shipping & Delivery
Preorders will ship as soon as the product is released and received in store. Orders containing both preorder and in-stock items may ship together unless otherwise specified.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@jakesbreaks.co.uk.
Refund policy
Please Note: All sales are final due to fluctuating market conditions. We can only accept returns if the wrong items have been shipped by us.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging and still factory sealed. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@jakesbreaks.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
The buyer will be responsible for return postage costs unless otherwise agreed.
You can always contact us for any return question at sales@jakesbrekas.co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Returns can not be accepted on break entries or any single card sales due to their nature.
Returns will also NOT be accepted on opened packs or boxes. The condition of cards within packs or boxes can not be guaranteed. These are sold as sealed investments and are opened at the buyers risk. Bending, marking, sticking, print errors, corner damage and surface defects are all possible and will not constitute a reason for refund or return. This list is not exhaustive.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. This may take up to 7 working days.
